Delivery options & FAQ's
Where do you Deliver to?
My site will automatically calculate delivery cost to the UK ONLY during the checkout process. Please get in touch to discuss delivery costs to outside of the UK.
How quickly will I get my order?
I am a small sole trader business, making my products at home, and will have most of my products in stock, and I aim to carefully package your order and dispatch your goods within two working days from receiving your order provided your goods are in stock. If you need a fast delivery please contact me with your requirements.
How much will my delivery cost?
For UK deliveries :-
For delivery up to 2kg, delivery is £3.49. Second class.
For deliveries over 2kg, Delivery is £6.20. Second class.
Delivery will be free for orders over £75.
Please note that we rely on Royal Mail and their affiliated services within our country and cannot always guarantee that deliveries will be delivered on time. We reserve the right to use other delivery options.
I am local, can I collect in person to save on delivery?
Yes. Please contact me and we can arrange that. Strictly by prior arrangement.
I have another question about delivery..
For any further questions or enquiries, please contact me through the contacts page and I will be happy to help you.
Can I see your candles before I buy?
I regularly attend makers and craft markets within my local area and post on Facebook when & where I will be. I also have a small selection for sale at Warwick Lane shopping centre, 3-4 The Square, Wickham, Fareham, Hampshire, PO17 5JN. If you are local please get in touch.
I would like a personalised label or item, can you do that?
Yes, my products make a lovely gift, & I am always happy to help with a personalised item so please get in touch to discuss your needs. A simple personalised label will normally be included in the price.
I work really hard to produce and supply a top quality product. Should you experience any problems with any of my products please get in touch with me. Should you have any other questions or feedback, please get in touch through our contact page